Prepayment for our customers
Transfer the payment amount to the order on our account.
You will receive a confirmation by e-mail immediately after receipt of your order. In this confirmation you will find the required bank details. Please make sure to state your order number as the reason for payment, otherwise we will not be able to assign your payment. As soon as we receive your payment, your order will be processed. Usually the transfer takes between 2 and 5 working days.
Please do not send a payment confirmation as it does not speed up shipping. By shipping your order, you will automatically receive a shipping confirmation and the invoice by e-mail as a PDF file. Please do not send a payment confirmation as this does not speed up the shipping.
For the transfer, please use the following bank account:
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Account details
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| Owner: | Filafarm GmbH & Co. KG |
| IBAN: | DE 1001 0010 0458 2291 38 |
| BIC: | PBNKDEFF |
| Institute: | Postbank |
Please enter your order number as the intended purpose.
Information about bank transfer
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With the SEPA bank transfer you transfer to the costs of a domestic bank transfer. The expenses are shared between the client and the recipient - each of the two pays the booking fee incurred in their domestic payment transactions.
If you order from a country that is not part of the European Union, you will have to pay any additional costs for bank transfers yourself.
Paypal
If you want to pay with PayPal, you will be redirected to PayPal's website at the end of the order. There you can log in with your PayPal account information and confirm the payment. Within a few minutes your payment will be booked in our system and the order will be released for further processing. When paying by PayPal, the invoice amount will be collected immediately after receipt of order. This happens even if we do not have the goods in stock, and can only be shipped on availability. It may be that when paying by PayPal fees apply. We take over this. There are no additional costs for you.Klarna
Klarna is a TÜV-certified online payment system with PIN / TAN procedure for safe and quick processing of your online purchases.With Klarna - Sofortüberweisung, you can conveniently place a transfer of the relevant amount in your online banking account during your order. We will receive a real-time confirmation after the immediate transfer. So we can process your order immediately.
You will get your shopping faster!
When paying by Klarna the invoice amount is collected immediately after receipt of order.
This happens even if we do not have the goods in stock and can only ship after availability.
Payment on the spot
Credit card / debit cardWith us you can conveniently pay locally with your credit card or debit card.
We accept VISA, Mastercard, American Express, Diners Club. When paying by credit card, the invoice amount will be collected at the ticket machine. The credit card data is not stored by us and transmitted only encrypted. Our connection is encrypted via SSL.
This high security standard ensures that your purchase is safe with us.
Cash payment
A cash payment on site is not possible. But you can also order goods for pickup in our online shop. Thus, all payment methods are available for collection on site.
